Simple, transparent pricing

Start free, upgrade when you need more. No hidden fees, no per-seat charges.

Starter

Try Prolifix with a real agent — no credit card required.

Free
  • 1 AI support agent
  • Up to 3 knowledge base documents
  • 100 conversations / month
  • Embeddable chat widget
  • Conversation history
  • Business insights dashboard
  • Runs on GPT-4o Mini
  • Email support
Most popular

Pro

The right foundation for a small business that takes support seriously.

$29/mo
  • Everything in Starter, plus:
  • Up to 3 AI support agents
  • Up to 10 knowledge base documents per agent
  • 1,000 conversations / month
  • Runs on GPT-5 Mini

Max

For growing teams ready to scale support and surface real customer insights.

$79/mo
  • Everything in Pro, plus:
  • Up to 10 AI support agents
  • Unlimited knowledge base documents
  • 5,000 conversations / month
  • Integrations (Slack, Zapier, HubSpot)
  • Priority email support

Enterprise

For teams that need scale, security, and full control.

  • Everything in Max, plus:
  • Unlimited AI support agents
  • Unlimited conversations
  • White-label & custom domain
  • SSO / SAML authentication
  • Private deployment option
  • SLA & uptime guarantee
  • Dedicated success manager
  • Invoiced billing
Custom
No credit card requiredCancel any timeGDPR compliantNo hidden fees

Frequently asked questions

What's included in the free Starter plan?

Starter gives you one AI support agent, up to 3 knowledge base documents, and 100 conversations per month — enough to fully test Prolifix with real customers before committing to a paid plan. No credit card required.

Can I cancel my subscription at any time?

Yes. You can cancel from the billing portal in your account settings at any time. You'll keep full access until the end of your current billing period, and you won't be charged again.

When am I billed?

You're charged immediately when you subscribe. After that, billing recurs monthly on the same date. You can manage or cancel your subscription at any time from the billing portal.

Can I switch plans?

Yes — upgrades and downgrades can be made through the billing portal. Stripe prorates any mid-cycle changes automatically, so you only pay for what you use.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express) via Stripe. Need an alternative arrangement?

Is my data secure?

Yes. All data is encrypted in transit and at rest. We do not store payment details on our servers — billing is handled entirely by Stripe, a PCI-DSS Level 1 certified provider.