Starter
Try Prolifix with a real agent — no credit card required.
Free
- 1 AI support agent
- Up to 5 knowledge base documents
- 50 conversations / month
- Embeddable chat widget
- Basic conversation history
- Community support
Simple, transparent pricing
Start free, upgrade when you need more. No hidden fees, no per-seat charges.
Pro
The right foundation for a small business that takes support seriously.
$29/mo
- Up to 3 AI support agents
- Up to 50 knowledge base documents
- 1,000 conversations / month
- Embeddable chat widget
- Conversation history & export
- API access
- Email support
Max
For growing teams ready to scale support and surface real customer insights.
$79/mo
- Up to 10 AI support agents
- Unlimited knowledge base documents
- 5,000 conversations / month
- Customer insights dashboard
- API access
- Integrations (Slack, Zapier, HubSpot)
- Conversation export
- Priority email support
Enterprise
For teams that need scale, security, and full control.
- Unlimited AI support agents
- Unlimited conversations
- White-label & custom domain
- SSO / SAML authentication
- Private deployment option
- SLA & uptime guarantee
- Dedicated success manager
- Invoiced billing
CustomContact us →
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Frequently asked questions
What's included in the free Starter plan?
Starter gives you one AI support agent, up to 5 knowledge base documents, and 50 conversations per month — enough to fully test Prolifix with real customers before committing to a paid plan. No credit card required.
Can I cancel my subscription at any time?
Yes. You can cancel from the billing portal in your account settings at any time. You'll keep full access until the end of your current billing period, and you won't be charged again.
When am I billed?
You're charged immediately when you subscribe. After that, billing recurs monthly on the same date. You can manage or cancel your subscription at any time from the billing portal.
Can I switch plans?
Yes — upgrades and downgrades can be made through the billing portal. Stripe prorates any mid-cycle changes automatically, so you only pay for what you use.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express) via Stripe. Need an alternative arrangement? Email us at hello@prolifix.com.
Is my data secure?
Yes. All data is encrypted in transit and at rest. We do not store payment details on our servers — billing is handled entirely by Stripe, a PCI-DSS Level 1 certified provider.